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Terms And Conditions

Welcome to Nexova Hub. By accessing our services, website, social media pages, or making any payment to us, you agree to comply with the following Terms & Conditions.

1. Services

We provide digital services including but not limited to:

  • Social Media Management
  • Meta Ads Management
  • Website Development
  • Graphic Designing
  • Branding & Promotion
  • Google My Business (GMB) Services
  • Marketing Consultation

All services are provided based on the selected package, agreement, or discussion with the client.

2. Payment Terms

  • Full or partial advance payment may be required before starting the project.
  • Payments once made are considered acceptance of our terms.
  • Delayed payments may result in project pause or service suspension.

3. No Refund Policy

We maintain a strict No Refund Policy.

Once a payment is made for any service, package, consultation, digital product, or marketing campaign, it is non-refundable under any circumstances.

This includes:

  • Change of mind
  • Business closure
  • Dissatisfaction after work has started
  • Delays caused by client
  • Lack of expected results due to market conditions or platform algorithms

Clients are requested to understand the service details before making payment.

4. Project Delivery

  • Delivery timelines may vary depending on project complexity.
  • Delays caused due to lack of client response, missing content, approvals, or technical issues are not our responsibility.
  • We reserve the right to extend timelines if necessary.

5. Client Responsibilities

Clients must provide:

  • Accurate information
  • Required documents/content
  • Timely approvals and communication

Failure to do so may affect project quality or delivery time.

6. Marketing Results Disclaimer

Digital marketing results may vary depending on industry competition, audience behavior, ad budget, and platform changes. We do not guarantee specific sales, followers, leads, or revenue unless explicitly mentioned in writing.

7. Intellectual Property

All creative work, designs, graphics, strategies, and content created by us remain our property until full payment is received.

8. Termination

We reserve the right to terminate or refuse service to anyone involved in:

  • Misuse
  • Abuse
  • Fraudulent activities
  • Unprofessional behavior

9. Changes to Terms

We may update or modify these Terms & Conditions at any time without prior notice.

10. Contact Information

For any queries regarding these Terms & Conditions, contact us through our official business page or email.